London South Bank University (the University) is committed to protecting the safety and welfare of every individual with whom we interact. We recognise our particular responsibilities towards children and adults at risk who study at, work at, attend or visit the University, or who engage with University staff or students on a professional basis.
Safeguarding is the responsibility of everyone in the University community. We all have a role to play in keeping ourselves and each other safe and have a duty to take action if we are concerned for the wellbeing of another. If you have a concern about any member of the University community, no matter how small, please let us know.
Please see our full information about Safeguarding – including what to do, support, and out of hours guidance. Please read our Safeguarding Policy for further information.
In an emergency/urgent concerns
- In an emergency (for example where you or someone else is in immediate danger of harm, or where you have witnessed a crime), call emergency services on 999.
- As soon as you can, inform LSBU by emailing helpsafeguard@lsbu.ac.uk. Your concerns will be taken seriously and responded to.
Less urgent/other safeguarding concerns or queries
- Email helpsafeguard@lsbu.ac.uk.
- Emails are received by one of the University’s Designated Safeguarding Officers. Your concerns will be taken seriously and responded to.
Remember you can report anything that is making you feel concerned without needing to identify the type of abuse or harm that is taking place. You just need to explain what you have seen or heard that is worrying you. LSBU’s Designated Safeguarding Officers will determine what action will be taken.
Support at LSBU
The Mental Health and Wellbeing Team offer a space for students to talk through whatever’s going on, and to help you understand the resources, strategies and services which might be helpful for you.
You can book an appointment with a Mental Health and Wellbeing Advisor via your MyAccount profile. For more information, see this FAQ: How do I book an appointment with the Mental Health and Wellbeing team? - LSBU MyAccount.
Online support
Togetherall is a safe, online, peer community where you can anonymously connect with people with the same experiences as you.
You can also take self-assessments, complete short wellbeing courses, and speak with a mental health professional if you want to. Sign up for free with your LSBU email address.
Staying Safe – safeguarding and safety advice for students and apprentices
Part of your online wellbeing toolkit at LSBU is the Staying Safe module, providing practical, non-judgmental advice to help you make healthy and informed decisions about alcohol and drug use; to deal with relationship issues, including respect and resolving conflicts, and sexual health issues; and to learn how to stay safe online. Access the Staying Safe module on Moodle.
For more information see these FAQ's
What should I do in an emergency situation?
What is Report and Support?
What is Togetherall?
I'm concerned about another students' mental health - what should I do?
I am a parent/carer and am worried about my child's wellbeing. They are a student at LSBU. What can I do?
